March 2017

INFINITI GLASGOW TOP INFINITI CENTRE IN EUROPE

In March 2017 our Glasgow Infiniti Centre was the top performing Infiniti dealership for retail sales in the UK and also across Infiniti’s Western Europe region.

"I am immensely proud of my team at Infiniti Glasgow . The entire team make every effort to deliver an exceptional customer experience which was reflected in the award for Best Customer Experience we received last year. Our aim is that any visitor to our centre is treated as a welcome guest, with the highest level of courtesy and attention to their requirements. Our customers often tell us that it is the best car buying experience they have ever had. I believe that the culture of hospitality and professionalism that we have developed over the years is fundamental to our success. Every team member understands that our customers come first." - Iain Smith, Centre Manager Infiniti Centre Glasgow

Record level of sales have also been seen on a national level throughout 2016 and Q1 2017 at other Infiniti Retail Group sites too as the dealership group continues to grow and take the exciting Infiniti model line up to the market, contributing to Infiniti being the fastest growing automotive brand in the UK.

"The team ethos and customer focused ethic that Infiniti Centre Glasgow have always shown has contributed to a fantastic month for the site not just in terms of sales levels, but in their aftersales performance and customer satisfaction ratings. This could not have been achieved without strong leadership from Iain Smith and the efforts of his dedicated team, they continue to set the benchmark for the Group" - Jon Roberts, Managing Director, Infiniti Retail Group