See below for some of most commonly asked questions. If your query isn't covered, please contact us.
No problem. You can call and speak to a member of our team on 0161 968 4102, or you can email us and we will get back to you ASAP.
Yes. We use a secured verified payment provider which utilises encrypted software protecting your card payment details. We do not store any of your card details.
Yes, you can. Call a member of our team on 0161 968 4102 and we will gladly assist.
If you would like to amend your order you can speak with a member of our team on 0161 968 4102 and we will gladly assist.
If you would like to cancel your order, please refer to our terms and conditions. However, we would like to try and help you before you cancel so please call a member of the team on 0161 968 4102.
You will more than likely need to speak to your current finance provider. However, in some cases we can obtain your settlement figure. Please call a member of the team on 0161 968 4102 to discuss.
We would be happy to answer any questions you may have. Please call us on 0161 968 4102 to discuss.
Yes, you can use your part exchange as all or part of your deposit towards your car purchase. However, if there is outstanding finance on your part exchange this will have to be settled by us as part of the transaction. Any amount left after settlement of your finance can be used towards your deposit.
If your car is valued more than the car you would like to purchase and there is no outstanding finance on it, we will happily give you back the difference. This would be paid to you after taking delivery of your new vehicle.
Yes, assuming you have described your part exchange accurately, answered all the questions correctly and read our terms and conditions regarding part exchange your value will be guaranteed.
Yes, you can remove your part exchange from your order at any time prior to your vehicle handover. You will though have to allow for any adjustment in your quotation if your part exchange was being used towards your deposit.
Yes, if both the vehicles are owned by you, or you have the permission of the owner to use the vehicle as part of your order. A member of our team will be able to help you in this scenario, please call us on 0161 968 4102.