Our website is powered by G-Forces Web Management Limited (“GForces”), our third-party web services provider. GForces is committed to ensuring that data is processed in accordance with applicable data privacy laws, and is kept secure. GForces is certified to the standard of ISO27001 (an international standard for information security). GForces uses Amazon Web Services, Inc. as its cloud platform provider. All data processed by GForces is stored on Amazon’s web servers in the EEA. If you visit our website:
When someone visits our website, GForces collects standard internet log information (your IP address, browser, and type of device) and details of visitor behaviour patterns (where you joined our site from, the path you take through our site and where you leave). These are stored against unique ids (which are strings of numbers). GForces collects this information for the legitimate business purpose of monitoring the number of visitors to the various parts of the site, the general geographic location of visitors and engagement levels, which in turn enables it to make improvements to its websites and services, and provide business intelligence. This information is only processed in a way which does not identify anyone. It is kept indefinitely.
GForces also uses Google Analytics to collect standard internet log information and details of visitor behaviour patterns, which are stored against unique ids (i.e. strings of numbers). We collect this information for the legitimate business purpose of monitoring website traffic and engagement levels, which in turn enables us to make improvements to our website and the way we sell our cars and services. This information is only processed in a way which does not identify anyone. It is kept indefinitely. If you use our enquiry forms:
When you submit information using an online form, GForces processes the data collected and stores it for 31 days for the legitimate business purpose of enabling us to access the information and deal with your request (it is then kept for a further 14 days in GForces’ routine back-ups for business continuity purposes). We collect the following information:
Address & Postcode
We will only read cookies from your cookie file placed there through your web browser’s interaction with the infinitiretailgroup.co.uk site. Use of Session Files
We use session files, along with cookies, to log your browsing patterns and so identify the areas of the site which have been of interest to you, allowing us to personalise the infinitiretailgroup.co.uk site for you. Customer Data Held
We hold customer data on two systems within the company.
In order to manage a sales enquiry we processes the data collected and store it for 12months for the legitimate business purpose of enabling us to access the information and deal with your request. We collect the following information:
Address & Postcode
Once we have supplied either goods or services to someone, we transfer the same data onto our accounting system and store it for a minimum of six years for the legitimate business purpose of maintaining adequate accounting records for statutory purposes.
If you enter your postcode, GForces stores the first part of it (e.g. ‘ME14’ or ‘SW1’) and links it to standard internet log information already collected (it is used for the same purposes as that information, as outlined above). Live Chat Service
We may share your information with our parent company and other group operations for the legitimate purpose of fulfilling our contract with you. We may also share your information with:
Transferring your information internationally
- Other organisations and service providers that we work with or partner for example, warranty providers
- Our professional advisors
- Any law enforcement agency, court, regulator, government authority and or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party: and
- Any third party that purchases, or to which we transfer, all or substantially all of our assets and business. Should any such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your information uses it in a manner that is consistent with this policy.
Your personal information may be transferred internationally. Sometimes we will need to transfer your information out of the United Kingdom, for example, the company’s performance is managed from Switzerland and Hong Kong and we outsource some of our IT services to the USA. Countries to which we transfer information may have different standards to control how your information is used and protected and these standards may not be as strict as those in place in the United Kingdom. Contact Us
You can contact us to:
Ask that we update, complete or correct your information
Ask that we erase or restrict our use of your information
Request that we provide your information to you in a commonly used electronic format and to have that information transmitted directly to another organisation. This is known as the right to “data portability”