Infiniti Car Dealer | Infiniti Retail Group

Frequently Asked Questions

We’re often presented with a number of queries from potential customers and existing Infiniti drivers alike. As such, we are pleased to offer answers to some of the most frequently asked questions pertaining to our business and our vehicles.

Where are Infiniti cars made?

Depending on the make and model, Infiniti vehicles are made in one of two places. The Infiniti Q50, for example, is currently manufactured in Tochigi, Japan, whereas both the Q30 and QX30 are made closer to home in Sunderland.

Who owns Infiniti?

Infiniti - or rather, Infiniti Motor Co. - is part of the Nissan-Renault Alliance. It is, however, run separately from its parent company, Nissan.

Who makes Infiniti engines?

The engines in Infiniti vehicles are either bespoke to the range or versions of engines from Nissan-Renault Alliance and Daimler.

Who can service Infiniti cars?

We recommend that servicing of Infiniti vehicles be completed by Infiniti main dealerships and Authorised Service Partners.

What Infiniti finance options are there?

A full selection of vehicle finance packages is available, including Personal Contract Purchase, Hire Purchase, and Contract Hire. Contact your dealership for more information.

Do Infiniti cars have a warranty?

Yes, all models come with a warranty.

What aftercare options are there for Infiniti cars?

Your local Infiniti dealership will be able to advise you on aftercare packages for your vehicle.

Where can I get genuine Infiniti parts?

Infiniti Main Dealerships and Authorised Service Partners offer a full selection of Infiniti parts and accessories for you to purchase.

What Infiniti fleet options are there?

Discuss your fleet requirements direct with your Infiniti dealer for more information.

What Infiniti accessories are there?

The range of accessories available is dependent on the specific model. Contact your dealer for more details.

What are Infiniti Service Contracts?

Infiniti Service Contracts are simply a pre-paid service plan package designed to help you save money during your ownership.

What are the advantages of buying a new Infiniti?

Like any new vehicle, buying a new Infiniti comes with a number of benefits, including warranties, exceptional customer service, and the peace of mind that you’re get the very latest in automotive technology. You can also expect a high level of performance and luxury as standard.

What is the cheapest new Infiniti?

At the time of publication, the cheapest model is the Infiniti Q30 at a price of £20,600.

Which new Infiniti has the lowest emissions?

The new Infiniti Q30 1.5d is, at present, the cleanest model in the range, with CO2 emissions as low as 103g/km.

How can I get more information on a new Infiniti?

Simply contact us today to learn more about a new Infiniti.

How long is the warranty on new Infiniti cars?

For full details on the warranty lengths of Infiniti cars, contact us direct.

Can I trade in my old vehicle for a new Infiniti?

Absolutely.

Are used Infiniti cars safe?

All models in the Infiniti range have a five-star Euro NCAP safety rating, while the Q30 was even named Small Family Car of the Year.

Do used Infiniti cars come with a service history?

We try to always offer a full service history with our used Infiniti vehicles. Purchase from an approved Infiniti main dealer for peace of mind.

Can you lease used Infiniti cars?

Yes. Contact us for more details.

Are used Infiniti cars taxed?

Used Infiniti cars will need to be taxed in order to be road legal.

How are used Infiniti cars checked?

All used Infiniti cars are thoroughly inspected by a team of experienced Infiniti technicians who ensure the very best condition.

What aftercare services are there for used Infiniti cars?

Used Infiniti vehicles benefit from the very same aftercare services offered on new cars.

Are used Infiniti cars cheaper to insure?

Depending on the vehicle to which you are comparing your Infiniti car to, it is best to liaise with an insurance company for a quotation.

Can I trade in my old vehicle for a used Infiniti?

Part-exchanging your current vehicle for a used Infiniti is possible, yes.

What is the Infiniti Retail Group Used Car Promise?

View our Used Car Promise page for more details.

Why should I buy Approved Used?

Purchasing an Approved Used Infiniti comes with the peace of mind that you’re buying from a reputable dealer.

Do you also sell other makes’ used cars?

Yes. We offer used cars from a wide range of manufacturers.